Accessibility

Icona accessibilita

We are improving our services to be able to offer everyone the chance to enjoy the monumental complex of Piazza Duomo fully. We have done our best to make the Museum's monuments and exhibition spaces accessible, fitting them with ramps and, wherever possible, lifts, and offering alternative and inclusive dedicated services.

Wheelchairs are available at the entrance to the Cathedral and the Museum. The security staff is always available for any request or information.

For a visit to the Cathedral of Santa Maria del Fiore, the Baptistery of San Giovanni, the Museo dell'Opera del Duomo, Giotto's Bell Tower,Brunelleschi's Dome and Santa Reparata, free entry is provided for disabled visitors and their escort. Tickets can only be collected by going directly to the Museum's cash desk, in Piazza del Duomo 9 and submitting a suitable document or certification.

Access to service animals (guide dogs for the blind and others) is allowed upon submission of the required certification.

Below you will find all the useful information for each monument.

The Accessibility Area of the Opera di Santa Maria del Fiore focuses on facilitating access and enjoyment of the monumental complex by any visitor, focussing especially on people with temporary or permanent difficulties and impairments of any type: cognitive, sensorial, physical, motor or social.

  • We have prepared solutions dedicated to people with special needs and disabilities through inclusive and specific projects already in place. TouchAble and AccessToOpera are projects especially indicated for sensory difficulties, the Liget Program is designed for cognitive, behavioural or social problems
  • The Accessibility Area is willing to adapt methodologies, tools and visit paths, creating tailor-made activities, depending on the needs and peculiarities of individuals or groups.
  • We are open to collaborate with associations or institutions to create new opportunities for approaching art.

For further information accessibilita@operaduomo.firenze.it


Key to simbol
Entrance for people with impaired mobility
Lift
Stairs
Toilets
Entrance is not suitable for people with disabilities
Lift not available
Not suitable for people with a heart condition

Cathedral

Admission to the cathedral is allowed only to people wearing clothing suitable for a place of worship. Visitors with bare legs and shoulders or wearing sandals, hats and sunglasses are not allowed inside the cathedral. Bulky backpacks and bags are not allowed. The entrance for people with motor disabilities or impaired mobility is located on the right side of the Cathedral. The monument features the TouchAble path inside.

Giotto's Bell Tower

The climb to the top of the bell tower consist of 414 steps. No lift is available. The climb is not recommended for people with a heart condition or suffering from dizziness and claustrophobia. Bulky backpacks and bags are not allowed. No cloakroom available

Brunelleschi's Dome

The climb to the top of Dome consist of 463 steps. No lift is available. The climb is not recommended for people with a heart condition or suffering from dizziness and claustrophobia. Bulky backpacks and bags are not allowed. No cloakroom available The staff is ready to help and provide information along the way to the top of the Dome.

Museo dell'Opera del Duomo

The museum is spread over 3 floors and is also accessible to people with impaired mobility. Lifts are available. The halls have benches where visitors can rest. Plans and maps for orientation are available inside the Museum. The security staff is always available for any request or information. The museum is part of the TouchAble path.

Santa Reparata

The remains of Santa Reparata are accessible via stairs. The museum path's floor is uneven and non-homogeneous, and some parts are at a different height. There are no ramps. Bulky backpacks and bags are not allowed. No cloakroom available

Baptistery of San Giovanni

The monument is accessible to people with impaired mobility. The entrance to the monument has a ramp. The monument features the TouchAble path inside. Entrance is allowed only to people wearing clothing suitable for a place of worship.

TouchAble
Touchable originale
AccessToOpera
Accesstoopera originale
CoOPERAtività
Cooperativity originale
Riflessi
Reflections originale
CONtatto
Contact originale
Download APP
Apps
App
A virtual guide

Museo Duomo is interactive and free APP that guides you inside the museum with information and insights on the Salt and the works on display. The application then allows reading the QRcode in the Museum, through which visitors can access directly to multimedia content related to the works, promotions and ongoing initiatives.

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