We are improving our services to be able to offer everyone the chance to enjoy the monumental complex of Piazza Duomo fully. We have done our best to make the Museum's monuments and exhibition spaces accessible, fitting them with ramps and, wherever possible, lifts, and offering alternative and inclusive dedicated services.
Wheelchairs are available at the entrance to the Cathedral and the Museum. The security staff is always available for any request or information.
For a visit to the Cathedral of Santa Maria del Fiore, the Baptistery of San Giovanni, the Museo dell'Opera del Duomo, Giotto's Bell Tower,Brunelleschi's Dome and Santa Reparata, free entry is provided for disabled visitors and their escort. Tickets can only be collected by going directly to the Museum's cash desk, in Piazza del Duomo 9 and submitting a suitable document or certification.
Access to service animals (guide dogs for the blind and others) is allowed upon submission of the required certification.
Below you will find all the useful information for each monument.
The Accessibility Area of the Opera di Santa Maria del Fiore focuses on facilitating access and enjoyment of the monumental complex by any visitor, focussing especially on people with temporary or permanent difficulties and impairments of any type: cognitive, sensorial, physical, motor or social.
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Admission to the cathedral is allowed only to people wearing clothing suitable for a place of worship. Visitors with bare legs and shoulders or wearing sandals, hats and sunglasses are not allowed inside the cathedral. Bulky backpacks and bags are not allowed. The entrance for people with motor disabilities or impaired mobility is located on the right side of the Cathedral. The monument features the TouchAble path inside.
The climb to the top of the bell tower consist of 414 steps. No lift is available. The climb is not recommended for people with a heart condition or suffering from dizziness and claustrophobia. Bulky backpacks and bags are not allowed. No cloakroom available
The climb to the top of Dome consist of 463 steps. No lift is available. The climb is not recommended for people with a heart condition or suffering from dizziness and claustrophobia. Bulky backpacks and bags are not allowed. No cloakroom available The staff is ready to help and provide information along the way to the top of the Dome.
The museum is spread over 3 floors and is also accessible to people with impaired mobility. Lifts are available. The halls have benches where visitors can rest. Plans and maps for orientation are available inside the Museum. The security staff is always available for any request or information. The museum is part of the TouchAble path.
The remains of Santa Reparata are accessible via stairs. The museum path's floor is uneven and non-homogeneous, and some parts are at a different height. There are no ramps. Bulky backpacks and bags are not allowed. No cloakroom available
The monument is accessible to people with impaired mobility. The entrance to the monument has a ramp. The monument features the TouchAble path inside. Entrance is allowed only to people wearing clothing suitable for a place of worship.
Museo Duomo is interactive and free APP that guides you inside the museum with information and insights on the Salt and the works on display. The application then allows reading the QRcode in the Museum, through which visitors can access directly to multimedia content related to the works, promotions and ongoing initiatives.